Trust, fairness & safety

CHECK THE FACTS.
THEN DECIDE.

A public explanation of who does what, how pack information is checked, what your money and cards can—and cannot—do, and where Gacha is not live yet.

Current stateBrowsing and collection tools are live
Pack paymentsPaused
Gacha buybacksPreview only
Physical redemptionInspection only
RESPONSIBILITY MAP

WHO DOES WHAT.

Gacha is the customer experience and validation layer. It uses external inventory and blockchain services, but their activity is never silently relabeled as Gacha activity.

01
Website & safeguards

Gacha

Responsible for
Shows the live catalog, possible pulls and published odds; validates payment instructions when checkout is available; stores recoverable receipt references; provides collection tools and support.
Not represented as
Gacha does not receive the payment for Collector-backed packs, operate a live buyback, fulfill physical shipments, set an independent market value, or promise a result.
02
Pack operator & fulfillment provider

Collector Crypt

Responsible for
Receives payment for Collector-backed packs; supplies the public catalog, odds, inventory, random result, NFT delivery, slab metadata and current provider options.
Not represented as
Collector-wide activity is not presented as a Gacha sale, and provider insured values are not presented as Gacha valuations or guaranteed resale amounts.
03
Approval & public records

Solana & your wallet

Responsible for
Your wallet shows and signs the transaction. Solana records public addresses and transactions. Gacha independently checks the intended token, amount, recipient, memo and permitted instructions.
Not represented as
Connecting a wallet or signing a binder message cannot spend funds. Gacha never needs a seed phrase, private key, wallet password or verification code.
04
Not yet approved for Gacha

Physical fulfiller

Responsible for
A future approved provider must confirm custody, eligible destinations, identity requirements, shipping, insurance, taxes, tracking and claims.
Not represented as
Gacha does not currently collect addresses or identity documents, accept redemption fees, or initiate a physical shipment.
PACK FAIRNESS

WHAT THE SITE CHECKS.

Gacha does not publish its own replacement odds or choose a winning card in the browser. It validates provider data and preserves the terms accepted for a purchase.

  1. 01

    Published source

    The pack page loads Collector’s public machine, availability, tier odds, insured bands and current inventory.

  2. 02

    Validation

    All four tier probabilities must be numbers between 0% and 100% and total 100%. A non-zero tier with no stock closes the pack instead of silently changing the odds.

  3. 03

    Terms snapshot

    Price, product type, odds, insured bands, stock and capture time are saved to the purchase reference before wallet approval.

  4. 04

    Confirmed result only

    The reveal unlocks only from a confirmed provider delivery to the same wallet. Gacha does not insert a fake result, near miss, or automatic repeat purchase.

Current limit: Gacha has not independently audited Collector’s random selection implementation and does not claim that it is cryptographically verifiable. The checks above verify the published inputs, accepted terms and delivered result—not the provider’s internal random-number generator.

VALUE & FEES

THE LABEL CHANGES THE MEANING.

Similar-looking dollar amounts can describe entirely different things. Gacha keeps them separate.

PACK PRICEAmount charged for one random result

Shown in USDC before approval. Network fees are separate.

INSURED VALUEProvider metadata

Not cash, a market estimate, a guaranteed return or a Gacha offer.

MARKET ESTIMATEUnavailable until sourced

Requires a current exact card, variant and grade comparison.

BUYBACK OFFERNo executable Gacha offer

Must show gross value, fees, net payout, expiry and funded reserves.

SHIPPING COSTNot included in pack price

Shipping, handling, insurance, taxes and duties need a provider quote.

NETWORK FEEExact fee before signing

Calculated from the validated Solana transaction, not guessed.

Loading device controls…
WALLET SAFETY

STOP WHEN SOMETHING CHANGES.

Check the domain

Use www.trygacha.app. A support message will never ask you to send funds manually.

Read wallet warnings

Reject an unexpected warning, recipient, amount, token or instruction. Gacha will never tell you to bypass a wallet safety screen.

Keep secrets private

Never share a seed phrase, private key, password, recovery phrase, one-time code or remote-screen access.

Recover before retrying

After a timeout or closed tab, open the saved receipt and check its status before approving anything again.

PUBLIC READINESS

WHAT MUST HAPPEN BEFORE TRADING REOPENS.

These are launch requirements, not claims that the work is already complete.

  • Legal operator name and business contact detailsMust be published
  • Collector commercial roles, payments and fulfillmentMust be contractually confirmed
  • Randomized sales, consumer rights, age and geographyQualified legal review required
  • Provider draw mechanism and randomness controlsIndependent evidence required
  • Wallet-provider warnings and transaction reviewMust be resolved through provider review
  • Customer experiences or testimonialsNone published without permission
CONTACT & ESCALATION

ONE PUBLIC ROUTE TO THE TEAM.

Product and account support: info@trygacha.app. Include a receipt reference when relevant. Never include wallet secrets or identity documents.

Contact GachaRead terms

Connect your wallet

Connecting shares your public address but cannot authorize a purchase. Any available pack payment needs a separate wallet approval.

Mobile wallet & payment guide →

No compatible wallet detected. Open Gacha in your wallet’s browser, or install a Solana wallet such as Phantom or Solflare.